Severe Weather Preparedness
Severe weather impacts communities year-round, from snowstorms and hurricanes to tornadoes and heatwaves. While only 1 in 650 natural gas customers will experience a disruption in service each year, severe storm preparedness is a major focus for natural gas utilities.
Natural gas utility workers are often critical front-line responders during severe weather to help ensure the safety of homes, businesses and communities. Keeping customers and employees safe is the number one priority for natural gas utilities.
If your community experiences severe weather, there are some simple steps you can take to keep everyone safe:
Natural gas is odorized to smell like rotten eggs. If you smell it, be sure to leave your house immediately and call 911 and your local utility.
If your gas meter is turned off, do not turn it back on. Call your utility to complete an inspection and to restore service.
Know what’s below. Call 811 before you dig into the ground for any reason.
Moving natural gas appliances on your own can be dangerous. Call your utility, professional or licensed technician to be sure appliances are handled safely.