Natural Gas Fuels America’s Homes and Businesses

The question of whether allowed rates balance the interests of utilities and ratepayers is a frequent area of discussion at rate hearings as new costs are proposed to maintain public safety, reliability, and resiliency.

The purpose of this white paper is to provide guidance on how operators can proactively help improve their existing damage prevention programs and provide potential components of a damage prevention program that build off what may be minimally required by existing law. While readers should consider 811 messaging as a fundamental part of their plan, this paper aims to identify additional actions that operators can take to drive down excavation-related damages to their system.