Field Goals
When field services and customer service come together successfully, there’s no telling what might happen. For Citizens Energy Group, a…
American Gas Magazine
At the Heart
Natural gas utilities celebrating more than 100 years in business have this in common: a commitment to customer needs that…
Bridging the Gap
Oklahoma Natural Gas believes empowered teams create better customer experiences. That’s why the company developed a ride-along program in which…
Making a Difference: Near Miss
As he was driving down Highway 501 on the way back to Florence from a job in Myrtle Beach, South…
Show, Not Tell
It’s official: Amy Kaszuba of Manahawkin, New Jersey, is this year’s winner of the New Jersey Natural Gas “Don’t Hog…
More Than a Number
It’s a noteworthy display of dedication to workplace safety: Berkshire Gas Company, Connecticut Natural Gas and Southern Connecticut Gas—all subsidiaries…
Making a Difference: Building Up Other Women
Tammy Kato is making a difference, one nail at a time. As operator qualification program manager at Hawaiʻi Gas, Kato…
Laying the Groundwork
As the new president of the National Association of Regulatory Utility Commissioners, Tricia Pridemore is keeping it simple: Natural gas…
Parental Support
“A lot of people believe that when you have children, your life stops,” said Catherine McNeil, a Southern Company Gas…
A Groundbreaking Collaboration
Peoples Natural Gas believes every person eligible to participate in its assistance programs should benefit from them, said Rita Black,…
Generating Resiliency
It’s a push that underscores the reliability of natural gas during disasters and fosters stronger community preparedness. As part of…
More Than a Convenience
For Avangrid natural gas customers wanting to know how much their next bill is, it’s easy: They can just ask…